Meet Our Sheraton Club Manager
Whether making reservations for restaurants and events to assisting with guest room requests and beyond, Sheraton Club Managers are available exclusively to our Club Level and VIP guests.
Get to know the Club Manager at Le Centre Sheraton Montreal Hotel, Alexandra Dragomir.
How long have you been in your current role?
I have been in my current role since the position was introduced in March 2015 however, I have a strong front office background as I previously held the position of Front Office Manager at the hotel. I also worked with the housekeeping department for over a year.
What do you enjoy most about working in Club?
I truly enjoy the direct contact with the guests both through the pre-arrival communication as well as through my presence on the floor. Being able to contribute and participate in a guest’s celebration is also something that brings a big plus to this position.
What is your favourite Club amenity?
My favourite amenity is the macaroons platter – it is very popular with the ladies, as well as children and even gentlemen!
What is your favourite Club memory?
One of my best Club memories is when a Platinum guest walked in for the afternoon hors d’oeuvres with his family (last summer) - one of the majordomes who was working that day, bent down to take one of the children in his arms…the little boy was so happy to see him again! The exclusive aspect of the Club gives us all the chance to really get to know most of the guests, to be able to recognize the regular ones and connect with them as if they were family; we are genuinely happy to have them back.
Hear from our guests about their stay from 607 verified guest reviews
79%of our guests
recommend this hotel
Hotel staff was extremely accommodating. Great lounge and spacious albeit somewhat pricey add-on even with gold SPG status. The blower type heating though made it very dry in the room and difficult for people with allergies.